Privacy Policy

Protecting Your Privacy at Northstar Green LLC

At Northstar Green LLC, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (northstargreen.shop), make a purchase, or interact with our services. Located at 30 N Gould St Ste R, Sheridan, WY 82801, USA, we take our responsibility to protect your data seriously and comply with applicable privacy laws.

1. Information We Collect

We collect information to provide you with a seamless and personalized shopping experience. The types of information we collect include:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and shipping/billing address provided during account creation, checkout, or customer service interactions.

  • Payment Information: Credit/debit card details, Apple Pay/Google Pay data, or other payment methods processed securely via Stripe. We do not store payment information on our servers.

  • Account Information: Username, password, and order history for customers with an account.

1.2 Non-Personal Information

  • Browsing Data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.

  • Analytics Data: Information about how you interact with our website, such as clicks, time spent, and search queries, to improve our services.

1.3 Information from Third Parties

We may receive information from third-party services, such as analytics providers or marketing partners, to enhance your experience and provide personalized content.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and customer service.

  • Communicate with you about your account, orders, or promotions (if you opt in).

  • Improve our website, products, and services based on user behavior and feedback.

  • Prevent fraud and ensure the security of our website and transactions.

  • Comply with legal obligations, such as tax reporting or dispute resolution.

3. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

  • SSL Encryption: All data transmitted between your device and our website is encrypted using Secure Socket Layer (SSL) technology.

  • Stripe Security: Our payment processor, Stripe, complies with PCI-DSS standards and uses advanced encryption and fraud detection.

  • Limited Access: Only authorized personnel have access to your personal information, and we use secure servers to store data.

While we take every precaution to protect your information, no online system is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted partners, such as Stripe (for payments) and shipping carriers, to fulfill your orders.

  • Legal Authorities: If required by law or to protect our rights, we may disclose information to comply with legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity, subject to this Privacy Policy.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request the deletion of your data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing emails or disable non-essential cookies via your browser settings.

To exercise these rights, contact us at tranthaothvn@gmail.com or +84974406654.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may limit some website features.

7. International Data Transfers

For international customers, your data may be transferred to and processed in the United States, where our servers are located. By using our website, you consent to this transfer and the application of this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children without verifiable parental consent. If we learn that we’ve collected such information, we’ll take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use constitutes acceptance of the changes.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: tranthaothvn@gmail.com

  • Phone: +84974406654

  • Address: Northstar Green LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA

Thank you for trusting Northstar Green LLC with your personal information. We’re committed to protecting your privacy and providing a secure shopping experience.